This Policy contains the rules applicable to the collection and processing of personal data by Novibelo, from the company’s website: www.novibelo.com. These rules do not serve to replace any clauses of specific agreements entered into with any customer, partner and/or supplier. In the event that such contracts are entered into, this Policy may complete such documents, but not replace them. The terms Holder, Customer and User are used interchangeably in this Policy to refer to any data subject. In providing Novibelo with their personal data, data holders acknowledge and declare that:
- They are of legal age;
- They are thereby providing their consent for their personal data to be collected, handled and processed under the terms described herein.
a) Identification of the entity responsible for the processing of personal data
Novibelo – Indústria de Mobiliário, with registered headquarters at Rua de Fontes no.518 4580-315 Cête with registered share capital worth € 525,000.00 and registered in the Paredes Commercial Registry Office under registration number and as legal entity no. 507 682 769
Contact email address: geral@novibelo.com
b) Intellectual Property
The content of this website, that is, all the information available, including any text, logos, icons, images, graphics, videos, sounds and photographs, are the exclusive property of Novibelo, except for when the source of the content is expressly indicated otherwise. This content is protected by both Portuguese and European Union copyright laws. The total or partial reproduction and/or distribution of any material contained within this website, including its framework, any analogous means of reproduction and/or digital storage are expressly prohibited unless written authorisation is granted by the company. This condition excludes any exceptions permitted by law. If any material that is subject to copyright or in violation of the law has been published unintentionally, we ask that respective users report it to Novibelo – Indústria de Mobiliário so that it may be removed immediately. To do so, please contact us by email to info@novibelo.com, or by post to Centro Emp. Novibelo – Edf. Principal Rua de Fontes nº 518 4580-315 Cête – Paredes – Portugal.
The information contained on our website may contain technical inaccuracies, omissions or typos, and may therefore be subject to alterations or updates without prior notice. Novibelo reserves the right to make changes and/or improvements to the contents of its website without prior notice, as well as to the services/products described on its website.
c) Purpose of the collection of personal data
Novibelo provides services related to furniture. A part of its operations, it needs to collect personal data for the following purposes:
- Sending marketing information to Clients, including a newsletter, which is sent to anyone who has signed up to receive it, provided that they have consented to receiving it and have not denied the company consent to use their contact details for this purpose;
- Contacting Users who have filled out and sent any forms, provided that they have granted the company consent to contact them;
- Draw up statistics that allow Novibelo to understand how it can improve the level of services it provides, therefore meeting user expectations more effectively.
The personal data collected is necessary in the procedures relating to ordering and delivering any goods.
d) Data collected
Novibelo will collect the following personal information from users: their name, website, country of residence, email address, phone number and occupation, either from forms users fil out, which are available in various areas of the website, or by email. The information marked on the forms with an * is mandatory. Failure to provide information marked as mandatory will result in the company being unable to assess the information and/or the company being unable to provide the services requested, depending on the particular circumstances.
Data collected via an unsecured network: users are alerted to the fact that their information is being collected/sent via an unsecured network, and that the data then circulates within the network and risks being seen and used by unauthorised third parties. We therefore advise that users take additional measures when using the Internet to share their personal data, such as data encryption, using firewalls and updating their antivirus programmes, among other measures. Novibelo will retain any personal data provided for a period of 12 months. It may, however, have to retain specific data for a more extended period of time in order to comply with legal obligations.
e) Comments on the blog
When leaving comments on the Novibelo blog, the user’s name, email address and, optionally, the website entered by the user, will be saved in the website’s database, together with the computer’s IP address and the time and date on which the comment was submitted. This information serves only to identify the user in the particular article and will not be shared with any third party. Only a user’s username will be shown in the comments section. If the email provided is linked to a Gravatar account, the user’s Gravatar photo will also be displayed.
f) Newsletter
When they sign up to receive a newsletter, the email address provided by users will be forwarded to MailChimp. MailChimp is the email marketing service chosen by Novibelo. MailChimp is considered to be a third-party data processor (paragraph n).
The user’s email address will then be kept in the MailChimp database for as long as Novibelo uses MailChimp services, or the customer specifically requests that their email address be removed from the mailing list. Customers will be able to update/remove their data via the links provided in the Novibelo newsletter as well as unsubscribe. When users request that their email be removed from the mailing list via email, they must do so using the email address used to subscribe to the newsletter.
While user email addresses remain in the MailChimp database, they will receive a maximum of one newsletter per week.
g) Chat
When the chat feature is used on the Novibelo website, the user’s IP address, browser used, country and data provided by the user will be forwarded to Tawk.to. The data will be kept for the applicable legal period required. Tawk.to is considered to be a third-party data processor (paragraph n).
h) Right of access and right of rectification and portability of personal data
- The data subjects have the following rights with regards to their personal data at any time: access, rectification, portability and erasure.
- Data subjects may deny Novibelo the right to use their coordinates for the purposes of sending marketing materials (paragraph f).
- Data subjects can exercise any of these rights in writing, by sending an email to the following email address: info@novibelo.com, or by sending a letter to our office, which is located in the Centro Emp. Novibelo – Edf. Principal Rua de Fontes nº 518 4580-315 Cête – Paredes – Portugal.
i) Transfer of data outside the European Union
The data collected by the Novibelo website shall not be transferred outside the European Union except for when the user providing the personal data is outside the European Union. Some third-party data processors operate outside the European Union, and their privacy policies should be read separately (paragraph n).
j) International use
If Users are located outside Portugal, we hereby inform them that their data is hosted on a server located within the European Union and that any data protection rules or regulations that may be different from those applicable in their country are applied, as these vary within the European Union.
k) Hyperlinks (Links)
The Novibelo website contains hyperlinks (links) to other electronic sites (websites). Novibelo is not responsible for the privacy policies of those electronic sites. We hereby recommend that users of the Novibelo website consult their specific privacy policies when accessing other electronic sites. This privacy policy applies exclusively to the Novibelo website.
l) Visitor tracking
The Novibelo website uses Google Analytics (GA) to track user interactions. The information collected is used to determine the number of users who access the website. Novibelo uses this information to help them understand how users find and use Novibelo’s web pages.
GA collects information regarding geographic location, device, internet browser and operating system. It does not, however, collect any information that could personally identify any User. GA also collects IP addresses, which could be used to identify users personally, though Google does not grant access to that information. Novibelo considers Google to be a third-party data processor (paragraph n).
GA uses cookies. Details on how these are processed can be found in the Google developer guide.
Disabling cookies in your internet browser will prevent Google from tracking any part of your visit to pages within this website.
The Novibelo website measures conversions using pixels from Facebook visitor activity, Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA (“Facebook”).
This allows site visitor behaviour to be tracked once they have clicked on a Facebook ad to access this website. This allows for the effectiveness of Facebook ads to be analysed for statistical and market research purposes and their future optimisation.
The data collected is presented to Novibelo as anonymous users of the website, which means Novibelo cannot use the data to draw conclusions as to the identities of individual site visitors. However, the data is stored and processed by Facebook, which may link this activity to user Facebook profiles and use the data for advertising purposes, as stipulated in Facebook’s privacy policy. This will allow Facebook to display ads on Facebook and third-party websites. Novibelo has no control over how this data is used.
Read Facebook’s privacy policy to learn more about protecting your privacy: https://www.facebook.com/about/privacy/ .
You can also disable the custom audience remarketing feature in the Ad settings section at https://www.facebook.com/ads/preferences/?entry_product=ad_settings_screen . To do this, you must be logged in to your Facebook account.
If you do not have a Facebook account, you can deny advertising based on the use of Facebook on the European Interactive Digital Advertising Alliance website: http://www.youronlinechoices.com/ .
m) Data security
Whenever sensitive information is collected or used, the data will be encrypted using SSL (Security Sockets Layer).
Thanks to the SSL protocol, which protects the transmission of all sensitive data via the Internet, all information is processed with maximum security. Your privacy is guaranteed, and the risk of data being intercepted while it is being communicated is wholly eliminated.
If you have any questions about the security and privacy Novibelo provides of your data, contact us via email at info@novibelo.com, or by post at Centro Emp. Novibelo – Edf. Principal Rua de Fontes nº 518 4580-315 Cête – Paredes – Portugal.
n) Third-party data processors
Novibelo uses several third parties to process the personal data provided by its users. These entities were chosen carefully.
- Google (Privacy Policy)
- MailChimp (Privacy Policy)
- Gravatar (Privacy Policy)
- Facebook (Privacy Policy)
- Tawk.to (Data Protection)